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We also spoke to the local authority safeguarding team about concerns raised with them. We also spoke to one of the providers and to the home’s head of nursing care as well as the chef and a staff member who monitored the environment. We also spoke to the local authority fire and rescue service.
Meals were brought promptly and staff helped people if they needed it. One person said they liked living at the home describing the staff as kind and helpful. Both people we spoke to said staff responded when they asked for assistance when using the call point in their rooms. However, both people said there were sometimes delays in the time it took for staff to get to them. During the inspection visit we tested the call point in one room and found staff responded promptly.
Who runs this service
At our last inspection in June and July 2015 we found that there were not always enough staff to meet people’s needs. At this inspection we found there were enough staff on duty. We have, however, made a recommendation to the provider with regards to the ongoing monitoring of staffing levels.
During the lunchtime we used our SOFI tool to help us see what people's experiences at mealtimes were. The SOFI tool allows us to spend time watching what is going on in a service and helps us to record how people spend their time and whether they have positive experiences. This includes looking at the support that is given to them by the staff.
Home of Comfort Nursing Home
Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day.
A majority of homes aim to cater for both, but some target only one or the other. Both ownership and rental options are commonly available, as well as alternative ways of paying for the services on offer – including part deferring payment until a property is sold. Can come with age, and who require long term nursing care. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. Alton Manor provides specialist elderly care in a warm and friendly atmosphere.
Find your retirement services
Read our listing to view its CQC rating, customer reviews and detailed contact information. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms.
However, a paid subscription allows more information to be added and as a result a higher profile score. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. People and their relatives felt the managers of the service were visible and available to speak with them when required.
Safe
If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Care designed to provide quality support and comfort for people living with life-limiting conditions. The Scottish Care Inspectorate is the official regulator for care services in Scotland.
Staff said this had not affected the care people received. We saw each person had comprehensive assessments of need along with care plans. These showed people’s views were taken account of in how they liked to be helped.
Just be aware that we do not provide housing or care services ourselves, so we cannot accept applications for housing and do not have any control over the services listed on our site. Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Specialist care designed to meet the challenges faced by people living with dementia. The latest inspection reports please refer to the individual homes. – the service is performing badly and we've taken enforcement action against the provider of the service. Every registered care provider in the UK can claim a free listing on Autumna.
At the time of the inspection building work was taking place. The home had taken steps to minimise any disruption to people and the running of the home. A number of people and staff raised issues about noise from the building works. This inspection looked at the two compliance actions made as a result of the last inspection of 22 October 2013.
Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people. Getting older can make it more difficult to get around and do the things you used to do, or would like to do. If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements.
Organised activities will focus on helping residents maintain their health and wellbeing. Yes, Regency Nursing Home provides care designed to meet the challenges faced by people living with dementia. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. The registered provider had an effective system of quality audit in place to monitor the health and safety of people who used and visited the home. This included audits on incidents and accidents, complaints, infection control, equipment used in the home and the environment. Staff knew people very well and interacted with them in calm, encouraging and positive manner at all times.
• A quality assurance system was in place to continually assess, monitor and improve the service. View the lovely grounds and facilities we have at Braemar Care Home and Regency nursing home.
• People received personalised care that met their needs and preferences. People chose how to spend their day and were engaged in activities that they enjoyed. • People were cared for by staff who were kind and caring and people’s privacy, independence and dignity were promoted. • Healthcare professionals told us the staff at the service worked well with them to provide good outcomes for people. The inspector found no outstanding requirements from the previous inspection report, but made 1 statutory requirements as a result of this inspection.
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